How to configure a prepaid subscription?

Understanding prepaid subscriptions

Prepaid subscriptions allow customers to pay for multiple orders upfront, while still ensuring that they receive their product on a regular schedule. This allows merchants to increase their retention rate and gives subscribers the opportunity to buy products at a more attractive price.

While a monthly subscription may cost $10, opting for a 3-month prepaid subscription might cost only $25, and a 6-month prepaid subscription may cost $50 only.

In RGO Subscribe! Subscriptions, the prepaid subscription feature is available for auto-charging subscriptions only. Prepaid subscriptions are renewed automatically at the end of a billing cycle.

Setting up prepaid subscriptions

When creating an auto-charging subscription rule, select Prepaid under the Subscription type



Next, set up the Deliver every field - this is how often you want to deliver products to your customers



Configure the Charge every field - this is the amount of prepaid deliveries for which you charge customers in one billing cycle



Save changes.

Example

Let’s say we have the following conditions:

Deliver every: 1 Month

Charge every: 6 Deliveries

Product price: $36

Discount: 10%

Under the given conditions, the customer will be charged semi-annually and get the product delivered every month. Payment for all 6 deliveries will be charged upfront with a 10% discount: ($36 x 6) - 10% = $194.40



In the subscription widget, you can see the total amount for all deliveries and the amount of one delivery under it.

Editing prepaid subscriptions

To edit a prepaid subscription, go to Customer subscriptions and click the required subscription. On the Subscription page, click the Edit button near Payment schedule to change the subscription frequency.



Please note that if you set up the Charge every configuration to ‘1 delivery’ as in the screenshot below, the subscription type will be changed automatically to Pay-per-delivery.



For prepaid subscriptions, the additional block Fulfillment schedule is displayed on a subscription page. This allows you to view the status of deliveries in a prepaid cycle and to edit delivery dates.

Updated on: 13/08/2024